The only CTMS backed by support and services that accommodate the unique needs of your organization. Clinical Conductor is backed by a team of experts who align our CTMS to your workflows and are always available for assistance when you need them.



Analyze and Plan

The Clinical Conductor support team starts the implementation process by analyzing your current workflows and processes. We work with you to develop a custom deployment plan with a set timeline with milestones, as well as provide a dedicated team of experts to ensure a successful software deployment.


The Clinical Conductor support team will kick off your CTMS deployment with an introductory meeting that outlines and understand your organization's goals. During the implementation process, the support team will:

  • Work to configure Clinical Conductor CTMS to align with workflows
  • Create relevant documentation
  • Establish project scope


The Clinical Conductor support team delivers useful, timely and effective training to all staff members at your organization, providing your team with a comprehensive knowledge of how to use Clinical Conductor efficiently and correctly. Our support team will:

  • Provide detailed, role-based user training
  • Offer up to date, in-depth written training
  • Run a rapid response support desk
  • Implement regular software releases


Post-deployment, the Clinical Conductor support team provides ongoing and release related support for your organization. With optional on-site training and a project manager accessible at all times, our Clinical Conductor CTMS is dedicated to providing your organization with the resources to be successful.

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