Oct01

Transportation & Trials: Identifying and Surpassing the Greatest Barrier to Patient Care

The success of clinical research trials is often contingent upon having the correct participant pools. As the task of recruitment absorbs a great deal of the cost of sites and the time of their coordinators, the challenges don’t end once the proper participants are identified and recruited. Research coordinators have to get them in the door, and according to statistics, this is a formidable challenge in and of itself. In fact, a staggering 85% of clinical trials fail to recruit and retain enough patients due to transportation barriers.

Transportation barriers occur for a number of reasons. Bottlenecks presented by transportation are often experienced by research sites that deal with populations who are struggling certain disorders, disabilities and conditions. These at-risk demographics are often either without transportation or cannot afford to transport themselves to the research site. This dramatically limits the participant radius that research coordinators are able to work within, resulting in incomplete studies and other cost-draining consequences.

Resolution Through Rideshare

With the advent of innovative rideshare services like Uber Health, clinical research sites are now able to coordinate and schedule participant transportation seamlessly. Using streamlined dashboard services and pre-payment options, Uber Health provides patients with HIPAA compliant, reliable, comfortable rides to appointments. As this technology makes its way to healthcare organizations across the country, sites are experiencing enormous ROI and productivity benefits.

To learn more about how rideshare services like Uber Health are helping research sites overcome transportation barriers, download our free e-book: “Driving Success with Uber Health: How Research Sites Can Transcend the Barrier of Transportation.


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