Bio-Optronics is a leading healthcare information technology company, focusing specifically on workflow optimization. Our mission is to develop and deploy software products and services to help healthcare professionals enhance quality, productivity, patient and staff satisfaction. Since 1985, Bio-Optronics has created unique and innovative software solutions for hospitals and hospital networks, medical practices, imaging centers, and all participants in the clinical trial enterprise.
Our dedicated software development and customer service teams have developed and deployed software solutions that not only meet industry needs, but also set the standard for innovative healthcare solutions. Collectively the Bio-Optronics team has over a century of experience working in healthcare devices, services, clinical trials and information technology. Our deep workflow knowledge comes from our experience in manufacturing, Six Sigma, and extensive interaction with healthcare professionals.
Bio-Optronics prides itself on listening to customers and continually delivering products and enhancements that meet our customers’ needs and help improve efficiency, quality, patient safety, staff satisfaction and financial performance.
The Senior Leadership team at Bio-Optronics is a tight knit, multicultural group of individuals, each with over 30 years of industry experience.
Sylvie Pommier, Vice President, Europe started her role in 2016.
Max Elbaz, Vice President, Sales and Marketing joined the organization in 2016.
CEO Dan Kerpelman joined Bio-Optronics in 2008.
Maria Durkin, Vice President, Administration also joined Bio-Optronics in 2008.
Their combined experience in technology and multinational business management provide Bio-Optronics with the leadership necessary to fuel rapid growth in the healthcare industry. With previous executive experience at companies such as SGS, GE Healthcare, Kodak Health Imaging, Johnson and Johnson, and Caresteam Health, the leadership team brings a variety of relevant skills and knowledge to Bio-Optronics. The Bio-Optronics executive team members also serve on multiple boards at academic medical centers, med-tech and service companies, such as the University of Rochester Medical Center.
The team is bound by its common values of integrity, teamwork, innovation, customer care and career development for the company’s employees.
We stick together! We pride ourselves on our unique team approach to interacting with our customers of all sizes to provide the best services and support for customers worldwide. This unique form of collaboration is what makes our company stand above the rest, and positions us as a partner, not just a vendor.
Our customers are our number one priority. Bio-Optronics provides our customers with the best possible software solutions for their organizations; by meeting our customers’ needs with comprehensive solutions, we can better understand their problems and start the process towards full-fledged solutions.
Our dedicated team members are constantly challenging themselves to work harder to provide the best services and support to our customers. This passion applies to everything our employees do on a daily basis, and creates a team that is always looking for the best way to solve problems for our customers.
All three of our products focus on one central idea: patient care should be the most important focus of any healthcare organization. By providing software solutions with that goal in mind, Bio-Optronics provides organizations with the tools they need to ultimately deliver the best care for their patients.
Dear Customers, Colleagues, and Partners:
2017 was another record year for Bio-Optronics.
All three of our product families had double-digit growth for 2017, with a total growth of 25%. We expanded our international presence, growing our European business over 50%.
As we serve growing healthcare and clinical research industries, the needs and expectations of those clients continue to evolve. To meet their expectations, we continued to grow and diversify our team. New professionals joined our software engineering, quality, services, and sales teams.
We continue to balance scaling up our company with maintaining personalized focus on each client. To further our understanding of our clients’ world, several of our new colleagues joined us from the clinical research and healthcare fields we serve.
This year, we held our first ever user group conferences for both Clinical Conductor and Momentum users, characterized by working sessions on evolving product requirements.
Our company was founded over 30 years ago based on innovation and we have continued to innovate our solutions to help our users address emerging challenges in healthcare and clinical research.
In 2017, Clinical Conductor released the Business Intelligence Module that makes the vast amount of data in the system available and provides tools for powerful ad-hoc reporting and analytical insight. We introduced the first comprehensive integrated eRegulatory and CTMS solution in the market. Other innovations include a universal accounting system export and a new financial event handler that continue to make Clinical Conductor the top CTMS for financial management.
The Biopoint product family continued to evolve, helping the Department of Veterans Affairs (VA) to better serve U.S. veterans. With the release of two new products, the Biopoint Pharmacy Tracker and the Biopoint Barcoded Point of Care Wristband Module, VA facilities can continue to elevate the level of care they provide.
Momentum launched its intricate hourly scheduling capability to better serve its growing international client base. Momentum’s mobile companion app has also expanded and now supports both iOS and Android users with improved functionality.
Our services team installed a new call handling system to optimized help desk support while expanding coverage time and languages. We will introduce technology-based support services in 2018 such as a user-accessible knowledge base and online chat features.
Partnerships and Interoperability
Bio-Optronics’ solutions rarely stand alone in the complex world of healthcare and clinical research. We continue to enjoy partnerships with best-in-class providers of electronic health records (EHR), electronic data capture (EDC), radiology information systems (RIS), regulatory document management systems (eRegulatory), payment systems and business intelligence tools. Our approach is to provide best-in-class solutions from experts in these fields and deliver them to our clients in a single integrated workflow via seamless interfaces.
We recently announced a partnership with Mainsail, a growth equity fund, to increase the resources we will invest in furthering our products and services for the benefit of our clients.
We are proud that Bio-Optronics is fulfilling an important role in healthcare and clinical research. We’re grateful to the clients who entrust us with their business, and to our team members who continue to work with great energy and commitment.
Thank you for choosing Bio-Optronics.
President & CEO